Team Bristol App Support
Thank you for using the Team Bristol app.
Team Bristol helps Christians across Bristol pray for our city each day, discover more about the issues affecting local people, and explore ways to connect with and support charities and partners already at work across Bristol.
Need help?
If you are experiencing a problem with the Team Bristol app, have a question about how it works, or would like to give us feedback, please contact us.
Email: Rupert.Vernalls@TeamMBA.com
When contacting us about a technical problem, it is helpful if you can include:
• A brief description of the problem • The type of device you are using • A screenshot, if relevant
We will do our best to help.
Feedback
We would also love to hear your thoughts about Team Bristol. If you have suggestions for improving the app, its daily themes or the information we provide, please get in touch.
About Team Bristol
Team Bristol exists to encourage Christians across Bristol to understand our city, pray for it faithfully and consider practical ways to make a difference.
Living as salt and light in our city.
Team Bristol Privacy Policy
Last updated: 30 September 2026
Team Bristol respects your privacy. This Privacy Policy explains how information is handled when you use the Team Bristol app or contact us about the app.
Information collected through the app
Team Bristol is designed to be used without requiring you to create a personal account.
We aim to collect as little personal information as possible. We do not ask you to provide personal information such as your name, postal address or payment details simply to use the app.
The app may store information necessary for its features to work, such as your preferences and interactions with the app.
Notifications
If you choose to enable notifications, Team Bristol may send notifications relating to daily themes, prayer and other relevant app content.
You can choose whether to allow notifications when prompted and can change your notification permissions at any time through the settings on your device.
Technical information
Some limited technical information may be processed automatically when you use the app. This may include information such as your device type, operating system, app version and information relating to errors or crashes.
This information may be used to maintain the app, identify technical problems and improve its performance.
Contacting us
If you contact Team Bristol for support or feedback, we will receive the information you choose to provide, such as your name, email address and the contents of your message.
We will use this information to respond to your enquiry and, where appropriate, to improve the app.
Charities, churches and other organisations
Team Bristol may provide information about, or links to, charities, churches and other organisations working across Bristol.
If you choose to follow a link or contact one of these organisations, you will be interacting with that organisation directly. Their own privacy policies and practices will apply.
Sharing your information
We do not sell your personal information.
Information may be processed by service providers where this is necessary to operate, maintain or support the app. Where personal information is processed on our behalf, we expect it to be handled appropriately and securely.
We may also disclose information where required to do so by law.
How long information is kept
Where you contact us directly, we will retain your personal information only for as long as reasonably necessary to respond to your enquiry and for legitimate administrative purposes.
Your rights
Depending on the circumstances, UK data protection law gives you rights in relation to your personal information. These may include the right to ask for access to your information, to have inaccurate information corrected, or to ask for information to be deleted.
If you have a question about your personal information or would like to exercise any of these rights, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example if the features of the Team Bristol app change. The latest version will be published on this page with the date it was last updated.
Contact
If you have any questions about this Privacy Policy or how Team Bristol handles personal information, please contact:
Team Bristol Email: Rupert.Vernalls@TeamMBA.com